A “TRULY OUTSTANDING” SSC REPRESENTATIVE



Mr. Jim Uehlin has been with SSC for almost five years. He serves SSC and his clients at Texas A&M University in College Station, Texas as a Project Manager 2 and a member of the Engineering, Design and Construction Services (EDCS) group. Jim is wrapping up a renovation of the Psychology Building on the main campus and received high praise from his client representative for the project: Dr. Heather Lench, the Department Head for Psychological and Brain Sciences. The email of praise was passed along by numerous VIPs on its way to SSC: from Dr. Lench, to Dr. Pamela Matthews (the Dean of the College of Liberal Arts), to Dr. Jerry Strawser (the Executive Vice President for Finance and Operations), to Mr. Ralph Davila (the Executive Director of Facilities and Dining Administration) and finally to Mr. Richard Gentry (the SSC Division Vice President – TAMUS).


Dr. Lench’s email is as follows:

I’ve had the opportunity to work with multiple people in the SSC organization, and every once in a while there is one that is truly outstanding, and I like to share when that happens! We’ve been working with Jim Uehlin on the renovation for the basement of the Psychology building. From the start, he’s been supportive and involved us (the users) in decision making and project timelines. His advocacy during the project helped to keep budgets and timelines on schedule (amazing during a pandemic!), limited noise disruptions to our students, and quickly resolved any issues in construction. He clearly had strong relationships with the contractors and was up to date on every aspect of the project. I keep telling him he should be permanently assigned to our building, but I suspect his talents probably mean he is needed elsewhere.


Jim’s client-focused approach and his attention to small details has allowed him to shine on this project! This is one more example of SSC providing Legendary Customer Service for our valued clients.

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